Business Hours: Mon-Fri 8-5pm
Call Center Operating Hours: 24/7
Across from Ampride C-Store West – Marshall, MN
Customer Elation’s Values: Trust, Excellence, Communication, Integrity, Opportunity, Service & Support.
Customer Elation’s Vision: “We aspire to create amazing customer experiences” being the ultimate career destination supporting our community by operating at full capacity. To be the living example of the Golden Rule; a dynamic partner to all.
Customer Elation’s Mission Statement: Customer Elation’s strength is our commitment to collaborating with all partners to create solutions and opportunity while remaining true to the Golden Rule.
WHAT WE NEED:
Customer Elation employees that are committed, professional and accountable. Most people who are a great fit for our company thrive at the following tasks:
• Working in a fast paced, dynamic environment as the go-to person for one or many clients.
• Answering approximately 30-50 phone calls on a daily basis.
• Fielding customer questions and concerns about products, membership, healthcare, billing, services and technical issues.
• Determining the wants, needs and interests of each customer to identify the best solution on the first call.
• Providing a positive, professional, empathetic and customer focused experience.
WHAT WE’LL DO:
We provide a warm, open, fun and successful environment with many opportunities for professional development.
• Starting wage is $12.00 per hour
• 5 -10 days of paid training
• Supportive leadership that wants to help you succeed and develop as a professional.
• Career advancement and growth opportunities.
• Health Insurance, dental & vision and 401K.
- Walk-In-Wednesday's from 9-3:30pm for Open Interviews
- Availability to call the active recruiter on a daily basis.